Appointment Attendance Policy — effective January 1, 2027 | Please give us at least 24 hours’ notice to cancel or change an appointment. There’s no charge, as often as you need to. With less than 24 hours’ notice, a changed appointment is $10 and a missed appointment is $50 — and your first one each calendar year is always free. Please also plan to arrive 15 minutes before your appointment time so we can start on time. Questions? Call us at 713-636-2621. English FAQ | Spanish FAQ